Sales & Collections Training


Let our expertise become your expertise through bespoke and personalised training programs for your staff.

From programs lasting 1 day to 1 week we can provide your business with the necessary tools to accelerate growth and revenue.

We won’t just deliver the training and leave. Our service also includes after training care to make sure what we’ve delivered is working for your organisation.

Our Sales Training focuses on the following:

• Effective Selling techniques
• Managing objections
• Selling the value proposition
• Selling core competencies
• Train the Trainer
• Conversion of leads

Our Collections Training focuses on the following:

• Effective negotiation skills
• Managing the conversation
• Payment arrangement setting
• Managing difficult conversations

We’ll give your team the soft skills to effectively manage customer or prospect conversations

Call us to untap the potential of your staff

“We have a large collections team dealing with different and sometimes complex scenarios. The CESL team took the time to understand our training needs and quickly developed a high quality training program for us.”

Mornet Van Der Merwe – Head of Collection and Recoveries
Heartland Bank